The Ultimate Defense For
Your Firearm Collection
Rugged Protection
20%
For Home, Range, & Transport.
Responsible Gun Ownership Starts Here
Safety
First
First
20%
Engineered For Prevention
Simple Click. Maximum Prevention.
Choose any two products to get 15% off
Certified Refurbished - Limited Offers
FAQs
Support
Our Service
How can I track my order?
Once your order is shipped, you'll receive an email with a tracking number. You can use this number on our website's "Track Order" page or through the courier's tracking system to monitor the delivery status.
What should I do if I receive a defective or incorrect item?
We’re sorry for the inconvenience! Please contact our support team: support@onnaisafe.com within 7 days of receiving your order. Provide your order number and photos of the issue, and we’ll arrange for a replacement or refund as soon as possible.
How can I contact customer support?
You can reach us through:
Email: support@onnaisafe.com
Live Chat: Available on our website from 9 AM - 6 PM (Mon-Fri)
In-Store Support: Visit our store for in-person assistance
Do you offer returns or exchanges?
Yes! We accept returns and exchanges within 30 days of purchase, provided the sneakers are unworn, in their original box, and with all tags attached. For online orders, customers must cover return shipping costs unless the item is defective or incorrect.
How do I contact support for replacements, technical issues?
We provide a 365-day replacement warranty and lifetime technical support. Please send an email to support@onnaisafe.com and include your order ID. We aim to respond and provide a resolution within 24 hours.