ONNAIS Guard Se RV Secure Door Lock Keyless Entry Waterproof & Dual Remote Fob

I am very happy with this RV Lock even though I developed an issue with it losing its Code and resetting to factory default twice. I do recommend keeping the remotes in a safe place outside of your trailer to be able to gain access again.

Why did I leave 5 stars? The customer service is GREAT! Rachel assisted me. She took care of the issue very fast, even though I had bought the RV Lock back in in September of 2024.

Received and installed worked very well for a couple of weeks and had issue so I reached out to company nd they tried everything to help me fix issue but didn't work so they said we will send you another and even offered to upgrade to the newest lock. I said sure thing . They have 100% satisfaction. Installed new lock and love it. Customer service is the best.

Love the ease of not having to use a key to get in or out of our trailer everytime. The remote and punchcode was great when we had family that camped with us.
The installation and programming was simple to do.
While I wished I could leave it installed, it didn't fit to well with our screen door. Customer service was above and beyond in trying to assist with the issue. Ultimately though we ended up returning it and they gave us a full refund.

LOVE THIS!

Super easy to install (did my self including the programming-if I could do it you can too!)
Was easy to program and love the security features (a hidden key within the pushbutton fob and keyless entry! Allows the door to close without having to handle open like on the old one. It was on the spendy side for me but but knowing I dont have to worry about keys, wifi or a broken key in the lock, key functions well. Can go hunting without having to worry about keys n loosing them in the forest somewhere. Easy to use, epic peace of mind.

UPDATE: I added a previous update where I had lowered my rating of this product because I thought it had gone through a whole set of batteries after just a month. I thought it was beeping to let me know it was low on battery (like a smoke detector). Turns out, the beep was coming from my electrical panel next to the door. SO, MY SINCERE APOLOGIES, my main complaint was not valid. Other than the minor "state management" issue mentioned below, which you can train yourself to avoid, it is a very good product.

It also seems to have a software glitch, whether intentional or unintentional. My old one would let me lock the door by simply pressing the lock button OR by reentering the code. It's been a hard habit to break, but if you start entering the code to lock it, it thinks you're in "unlock" mode and it won't open the door. It gets terribly confused as to what state it's in. I think that now that I know what it's doing, I can avoid it, but it took a while to figure out why it was ignoring me and getting confused. In hindsight, this may be how I locked myself out during the install process.

ORIGINAL

An excellent, solid product. These locks are wonderful - I put one on my last trailer not realizing I would like having it so much, so when I traded up my trailer, I got this one to do it again.

I think I'm going to really like it, but I won't commit to a 5-star review just yet.

It took me longer to install than I thought. I don't know if it's the product that's a little out-of-standard or my trailer, but when I went to angle it into the opening, the lock was a millimeter or two too big to go in at the necessary angle. I thought I was going to have to file/dremel off part of the hole to make it fit (which was annoying since I did the install while camping and didn't have those tools with me.) Finally, I just pushed it in as far as I could and gave it a whack with the palm of my hand and it snapped into place with cracking the door panel.

The instructions were not clear on where the gasket went, and I put it in the wrong place and then had to remove everything again. Getting the cable through the door is a no-brainer, but it's kind of a pain to make sure it stays out of the way when you go to close the two halves together.

I then did the worst thing imaginable... after setting and resetting the code several times (either due to failing the process or changing my mind) I went to test the final change AFTER I CLOSED THE DOOR and accidentally LOCKED it instead of UNLOCKING it! NONE of the codes (or the default code) worked! Ack! All the tools and keys were inside! What a moron! Fortunately, after having a mild heart attack, I remembered that I had casually tossed a spare key to the OTHER trailer door into the truck before we left... and Saints be praised... I hadn't locked the truck like I normally do. Major crisis averted. Point of story: MAKE SURE you test your code before closing the door! None of this, of course, is the lock's fault.

One thing I need to keep a watch on: for some reason, the alignment is not as precise as it was on the original lock and unless I push on the door really hard, the bolt doesn't engage (and therefore does not lock). The second day, it seemed I only needed to press lightly for it to engage... so maybe I'll get it dialed in and not have to worry about that anymore. (UPDATE: not sure why, but it quickly settled in and now needs no application of pressure to close)